跨境电商客服通知客户无货并推荐类似产品的示例邮件
以下是客户效劳职员通知客户库存无货并推荐类似产品的示例邮件。。。。。。
Sample
Dear customer,
Thanks for your order. However, the product you selected has been out of stock. Would you consider whether the following similar ones are also good for you:
http:/ /www.aliexpress.com /store /product /XXXXXX1.html
http:/ /www.aliexpress.com /store /product /XXXXXX2.html
If you don't need any other items, please apply for “cancel the order". And please choose the reason of“Buyer Order Wrong Product”. In such a case, your payment will be returned in 5-7 business days.
Sorry for the trouble and thank you very much for your understanding.
Best regards!
(Your name)
参考译文：
亲爱的客户：谢谢您在本店下单。。。。。。然而，， ，，，，您选择的产品已无存货。。。。。。您愿意思量以下类似产品是否也适合您吗？？？？？
http:/ /www.aliexpress.com /store /product /XXXXXX1.html
http:/ /www.aliexpress.com /store /product /XXXXXX2.html
若是您无须购置任何其他产品，， ，，，，请您申请“作废订单”，， ，，，，并且选择“客户下错单”这条理由。。。。。。这样，， ，，，，您的付款将在 5~7个事情日返还。。。。。。
对不起，， ，，，，给您添贫困了，， ，，，，很是谢谢您的明确。。。。。。
祝好！
(你的名字)