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Order Reports
Individual sellers: This feature is available to Amazon Business sellers and sellers with Professional selling plans.
An Order Report is a tab-delimited text file that lists all products sold during a set time period. It includes the buyer information you need to fulfill orders. It does not include the buyer's billing address or credit card information.
An Order Report only displays information for seller-fulfilled orders you have received during the number of days you select, including those you have cancelled or confirmed as shipped. For Amazon-fulfilled orders (through FBA), see the All Orders Report.
You can schedule recurring Order Reports or manually request them as needed.
Schedule Order reports
A scheduled Order Report contains only new orders received since the last scheduled report.
By default, the Order Report runs automatically every 24 hours after 11:00 p.m. Pacific time. You can reschedule it to run more often or at a more convenient time. Your settings are displayed in the Scheduled Order Report Settings section on the Order Reports page.
Note: Sellers who receive scheduled Orders Reports via XML cannot schedule a text-file Order Report.
From the Orders drop-down menu, select Order Reports.
Under Scheduled Order Report Settings, review your current settings. If you are not currently receiving scheduled reports, this section will contain the message, "You are not currently receiving scheduled order reports."
To schedule reports or change your current settings, clickEdit.
Modify your current schedule or create a new schedule and clickSubmit.
Manually Request a new Order Report
A manually requested Order Report provides all orders received for the number of days you select and includes orders you have cancelled and orders you have confirmed as shipped.
From the Orders drop-down menu, select Order Reports.
Select New Orders (this is the default selection at the top of the page).
In the Request an Order Report section, select the number of days to include in the report.
Note: The days are determined working backward in 24-hour increments beginning the minute you request the report. For example, if it is 2:32 p.m. on Monday and you select 1 from the drop-down menu, you will receive a report for orders received at 2:32 p.m. Monday through 2:32 p.m. Sunday.
Click the Request Report button.
Your report will appear in the Check Report Status & Download section of the Order Reports page. It can take up to 45 minutes to generate your report.
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