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FAQ: Coin Cashback Vouchers

Q:   What happens when a shopper returns item(s) purchased after applying the Coin Cashback Voucher?

A:    If a shopper returns a full order after applying a Coin Cashback voucher, the coins earned from the voucher will be deducted from the shopper¡¯s account and you will be reimbursed. 

If you are contacted by shoppers who have issues with coin cashback, please inform shoppers to contact Shopee.

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