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2020/12/07

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FAQ: Campaign stock management

Q: How will campaign stock affect my normal product inventory/stock?

A: Once a product has been successfully con?rmed into a campaign session, the campaign stock quantity will be immediately deducted from the product¡¯s normal stock.

e.g. Item A¡¯s total stock = 100. You commit 30 campaign stock to a campaign session so it will be reserved for the period. Item A¡¯s normal stock for non-campaign sale will now be 70 (100 - 30). Campaign stock not sold at the end of the campaign session will be added back to normal stock.

Q: Will I be able to adjust normal stock of a product con?rmed into a campaign session?

A: You will only be able to adjust normal stock before or after a campaign session. You will not be able to adjust normal stock during ongoing campaign session. If campaign stock is sold out, you will be allowed to adjust normal stock after 30mins (from time of ¡°Sold out¡±). 

Q: Will I be allowed to replenish campaign stock during a campaign session once it¡¯s sold out?

A: No, you will not be able to replenish or adjust campaign stock while campaign session is ongoing. Do plan campaign stock carefully before nominating your products.

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