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FAQ: Nominating products for Campaigns

Q: Why can¡¯t I nominate certain products for campaigns?

A: Items cannot be chosen for nomination if they are:

  • sold out

  • suspended

  • ineligible (based on the campaign session¡¯s product criteria set by Shopee)

 

Q: I have a few varieties for my products. Can I set a different discount % for each of the variety?

A: Yes, you can. You can set a different discounted price for each product variety.

 

Q: Why is there an error message when I try to save my product details?

A: You will be unable to save and submit product details if:

  • Product already has a product promotion

  • Product does not fulfill campaign session¡¯s product criteria set by Shopee

 

FAQ: Editing products in Campaigns

Q: I want to offer XX% discount for my products. Why can¡¯t I input that discount?

A: Make sure the discount is within the ¡®Accepted Discount Range¡¯ of the campaign session¡¯s product criteria.

 

Q: Can I edit my products after submitting them for nomination?

A: Yes, as long as the campaign¡¯s nomination period has not ended. However, you will not be able to edit your products once the review period has started.

 

Q: Can I edit my nominated products during the review period?

A: No, you will not be able to edit nomination details (product name, campaign image, campaign stock, discount etc.) while your products are being reviewed. 

However, you may still choose to remove your product from the nomination process or delete your product listing during the review period if you change your mind ¨C only if product is still pending review or rejected.

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