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2.8A product listing may not include different products of high variance
If a merchant includes different products of high variance in one listing, the product will be removed and the account risks suspension.
High variance products refer to the following:
Products that are fundamentally different from each other
Products that require completely different product description
Products that cannot both be described by a single product title
One product is another product¡¯s accessory
A customer would not expect to find the products together on the detail page
See examples and learn more
We reserve the right to remove products that violate this product variance policy.
2.9Extreme price variance within one product listing is prohibited
Merchants may set the maximum variation price to be up to $20.00 more than the minimum variation price. A product listing that does not adhere to the price variance policy will be removed and the account risks suspension.
See examples and learn more
We reserve the right to remove products that violate this pricing variance policy.
If you have this need for legitimate reasons, please contact your Account Manager or Merchant Support at merchant_support@wish.com.
2.10Product listings that are detected to be misleading will be penalized
If a product listing or a product variation is detected to be misleading, the merchant may be penalized up to $200.00* if there were orders placed in the last 30 calendar days from when the product or variation was detected as misleading. Merchant may also be responsible for 100% of any future refund on an order placed on the detected misleading product or variation.
If a merchant is found to violate this policy multiple times, the merchant may then be subject to other penalties, including decreased impressions, payment withholding, account suspension, or account termination.
Merchants are allowed to dispute these penalties.
The penalty can only be disputed and approved within 90 calendar days from when the penalty was created. If the penalty dispute is not approved within the 90 calendar day period from when the penalty was created, the penalty will not be reversed.
See examples and learn more
2.11Extreme price increases within one product listing are prohibited
Merchants may increase prices for both promoted and non-promoted products (product price and/or shipping price) by $10.00* or up to 100%, whichever is greater, within a 1-week period. For a given product, this price restriction applies independently to the product price and shipping price.
See examples and learn more
2.12Manipulated Reviews and Ratings Policy
Wish strictly prohibits any attempt to manipulate customer reviews and/or ratings, and expressly prohibits compensated reviews and/or ratings. Any reviews and/or ratings generated by the merchants directly or indirectly are also prohibited. Orders that are found to have been affected by manipulated reviews and/or ratings are subject to be penalized up to $10.00* per affected order.
Order value is defined as ¡®quantity * (merchant price + merchant shipping)¡¯.
See examples and learn more
2.13Product Reference Price Policy
Listings include a field for a comparison or reference price (¡°MSRP Field¡±). Merchants are not required to provide a value for the MSRP Field. If Merchants choose to provide a value for the MSRP Field (a ¡°Reference Price¡±), each Reference Price must comply with this Policy. A Reference Price must be truthful and not misleading. And Merchant may only include a Reference Price in a Listing if that dollar figure is an actual reference price of the item, which means it is either: (a) the Manufacturer¡¯s Suggested Retail Price (MSRP) or similar list price of the product; or (b) the price at which the item was recently offered for sale and for a reasonable period of time.
See examples and learn more
2.14Price Gouging Policy
Manipulative pricing strategies are detrimental to the customer experience and are not permitted on Wish. Merchants found to be setting prices significantly higher than reasonable market value for certain products may be penalized up to $200.00* per listing. These penalties may be disputed.
See examples and learn more
* This amount may be calculated in the merchant¡¯s local currency and/or be subject to Merchant Policy 11.
View archived Listing Products policies
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