亚马逊有用追踪率的常见问题与解答（上）
有用追踪率常见问题
有用追踪率是一项绩效指标 ，，，，，，，用于权衡您为订单提供有用追踪编码的频率。。。。。该指标反应了亚马逊买家希望能够相识订单配送位置以及预计收货时间的期望。。。。。
提供追踪信息有什么利益？ ？？？ ？？？
为您的所有货件提供有用追踪编码具有诸多利益：
【可镌汰买家联系次数】： 提供追踪编码有助于镌汰您在回覆配送相关问题上所花的时间。。。。。
【可镌汰订单缺陷】： 未追踪货件的订单缺陷率是已追踪货件缺陷率的 1.7 倍。。。。。
【在收到亚马逊商城生意包管索赔时可获得保唬�；；；；ぁ浚� 若是未提供追踪信息 ，，，，，，，您会自动输掉所有“未收到订单”的亚马逊商城生意包管索赔。。。。。追踪有助于您就此类索赔陈述您的看法 ，，，，，，，并阻止损失。。。。。
【可提高卖家反响评级】： 据买家反应 ，，，，，，，能够追踪包裹是他们给出正面反响的主要缘故原由之一。。。。。
【可降低货件丧失本钱】： 追踪可以显著降低与货件丧失有关的本钱。。。。。若是包裹在运输途中丧失 ，，，，，，，您可以使用追踪信息找出丧失所在 ，，，，，，，然后判断责任。。。。。
【可提高转化率】： 若是您为 98% 的货件提供追踪效劳 ，，，，，，，且准时送达率抵达 97% ，，，，，，，那么您就能够缩短允许的备货和运输时间。。。。。事实证实 ，，，，，，，这样可以提高转化率和收入。。。。。
怎样确定自己是否抵达了 95% 的有用追踪率目的？ ？？？ ？？？
审查您的有用追踪率和下载有用追踪率报告：
转至账户状态页面。。。。。
在【配送绩效】部分 ，，，，，，，点击【审查详情】。。。。。
选择【有用追踪率】选项卡。。。。。向下转动并点击【下载报告】按钮。。。。。
扫除【发货延迟】和【送达延迟】选项 ，，，，，，，以审查追踪信息无效或缺失的订单。。。。。
请期待 72 小时 ，，，，，，，以便报告和指标反应出任何更新信息。。。。。
若是我未抵达划定的追踪包裹目的 ，，，，，，，会怎么样？ ？？？ ？？？
若是您的追踪包裹不可维持 95% 这一划定目的 ，，，，，，，那么您在相关分类下的销售权限可能会被暂停唬�；；；；蜃鞣稀�。。。。若是泛起这种情形 ，，，，，，，您可以向亚马逊提交一份行动妄想 ，，，，，，，列明您妄想接纳哪些步伐避免以后再爆发此类情形。。。。。您可以凭证就销售权限被作废提出申诉中列出的申诉流程举行操作。。。。。
哪些承运人向亚马逊提供追踪信息？ ？？？ ？？？
我们现在支持以下承运人提供追踪信息：
UPS
UPSMI
USPS
DHL
DHL Global Mail*
FedEx Smartpost
On Trac
Newgistics
加拿大邮政
Lasership
顺丰速运
递四方速递
燕文物流
云途物流
亚马逊官网原文详情：
Valid Tracking Rate FAQ
Valid Tracking Rate is a performance metric that measures how often you use valid tracking numbers on orders. This metric reflects Amazon customers' expectations that they should be able to find out where their orders are and when they will receive them.
What are the benefits of providing tracking information?
Providing valid tracking numbers with all your shipments has a number of benefits:
Fewer buyer contacts: Providing tracking numbers can help reduce the amount of time you spend answering shipping-related questions.
Decreased order defects: The Order Defect Rate for untracked shipments is 1.7 times greater than the rate for tracked shipments.
Protection from A-to-z Guarantee claims: Without tracking, you will automatically lose any "Order not received" A-to-z Guarantee claims. Tracking helps you represent yourself against these claims and may prevent loss.
Improved seller feedback ratings: Buyers tell us that being able to track their packages is one of the main reasons to leave positive feedback.
Reduced lost shipment costs: Tracking can significantly reduce the costs associated with a lost shipment. If a package is lost in transit, you can use tracking to find out where it was lost and then determine responsibility.
Improved conversion: When you use tracking on 98% of your shipments and your on-time delivery rate is 97%, you become eligible to reduce handling and transit promise times. This is proven to increase conversion and revenue.
How will I know if I am meeting the 95% Valid Tracking Rate (VTR) target?
To view your VTR and download your VTR report:.
Go to the Account Health page.
In the Shipping Performance section, click View details.
Select the Valid Tracking Rate tab. Scroll down and click the Download Report button.
Clear Shipped late and Delivered late options to view orders with invalid or no tracking information.
Please allow 72 hours for the report and metric to reflect any updates.
What happens if I don't meet the required target for tracked packages?
If you don't maintain the required 95% target for tracked packages, your selling privileges for the category (or categories) involved may be suspended or removed. If this happens, you have the opportunity to provide Amazon with a Plan of Action outlining how you plan to prevent this from occurring in the future. You can follow the appeals process outlined in Appealing the removal of selling privileges.
Which carriers provide tracking information to Amazon?
We currently support tracking information for these carriers:
UPS
UPSMI
USPS
DHL
DHL Global Mail*
FedEx
FedEx Smartpost
On Trac
Newgistics
Canada Post
Lasership
China Post
SF Express
4PX
Yanwen
Yun Express
文章泉源：亚马逊官方网站