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Payment methods for your Shopify bills

Depending on which region you are in, you can use the following payment methods to pay your Shopify bills.

Credit cards and co?branded debit cards

You can pay for your Shopify bills (one-time or recurring) using a valid credit card from Mastercard, Visa, or American Express. Your credit card needs to allow for recurring payments.

Alternatively, you can use a debit card that is co?branded with Mastercard, Visa, or American Express. If you use a co?branded debit card to pay your Shopify bills, then it must meet the following requirements:

  • The card must have international capabilities.

  • The card must be set up to accept recurring transactions.

If your co?branded debit card doesn't have these capabilities or if you're not sure, then you must contact the financial institution that issued the card for assistance.


Note

You can't pay your Shopify bills with debit cards that are not co?branded with Mastercard, Visa, or American Express.


Considerations for credit cards and co?branded debit cards

Review the following considerations for using credit cards and co?branded debit cards in specific countries and regions.

  • If you are based in France, then you need to use a credit card or a deferred debit card to pay for your Shopify subscription. If you are unsure which type of card you have, then contact your bank.

  • If you are based in India, then you can't use a RuPay card to pay for your Shopify bills.

  • If you are based in Brazil, then you must use an international, not national, Visa or Mastercard. Verify that your card is branded as Internacional.

Shopify balance


Note

Paying your bills using Shopify balance is only available to Shopify stores that enabled it before July 28, 2021.


If your store is based in the United States and you have sufficient funds in your Shopify Payments account balance, then Shopify balance is selected as your default payment method for theme purchases and one-time app purchases. If you want to pay recurring charges using your Shopify Payments account balance, then you must enable it in your Billing settings.

If the charges exceed the funds in your Shopify Payments account balance, then the payment is not taken from your balance. In this case, the full amount of the bill is charged to the credit card that you have on file.

Update your billing information

Your billing information includes your credit card number and your billing address. If you need to update your billing information, then you can access it from the Settings menu in your admin.

Most of the fees charged by Shopify are recurring payments. Recurring payments occur on a regular cycle. These billing cycles vary and are not all in sync unless, for example, you start on a plan with 30-day billing and install all of your apps on the same day.

Update your credit card or co?branded debit card number

If your credit card or co?branded debit card number changes, then make sure that you update it in your Shopify account.

Steps:

  1. Navigate to your Billing page:

    • United States: From your Shopify admin, go to Finances > Billing.

    • All other countries: From your Shopify admin, go to Settings > Billing.

  2. In the Payment methods section, do either of the following:

    • If credit card is the only available payment method, then click Replace credit card.

    • If multiple payment methods are available, click the ... button beside the payment method that you want to change, and then click Replace.

  3. Enter the required information.

  4. Click Replace credit card.

Adding or replacing a bank account


Shopify Plus

Only merchants in the United States who are on the Shopify Plus plan can use a verified bank account to pay their Shopify bills.


Adding or replacing a bank account is a two-step process. First, you add your bank account information. Then you verify your bank account.

Step 1: Add or replace your bank account information

  1. From your Shopify admin, go to Finances > Billing.

  2. In the Payment methods section, do either of the following:

    • To add a new bank account, click Add payment method.

    • To replace a bank account, click the ... button beside the bank account, and then click Replace.

  3. If necessary, from Payment method type, select Bank account.

  4. Enter the account and routing numbers for the bank account that you want to verify.

  5. Enter the store owner's name, and designate the account type as Private or Business.

  6. Click Start verification.


Note

By clicking Start verification, you authorize Shopify or its agents to deposit and withdraw money from your bank account using the Automated Clearing House network (ACH) to verify your account and pay your bills.


In 1 to 3 business days, Shopify deposits two small amounts (less than $1.00) to your bank account. After these deposits are made to your account, you need to verify your bank account.

Step 2: Verify your bank account

  1. In the Payment methods section, click Complete verification.

  2. Enter the two amounts that were deposited in to your bank account.

  3. If you want to make the verified account your primary payment method, then check Make this bank account my primary payment method.

  4. Click Complete verification.

If verification is successful, then the bank account is listed in the Payment methods section.

If the verification fails, then a message appears above the failed bank account that states that verification for your bank account was unsuccessful. You can either replace or remove the failed bank account. Contact your bank to learn more before trying again.


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