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ShopifyÉÌ»§¹ÙÍøÔ­ÎÄÏêÇ飺

Change your sender email address

Your sender email address is the email address that customers will see. This is the email address that is displayed in the From field when your customers receive an email from you. If your domain is hosted by a third-party, then you need to connect it to the Shopify SPF and DKIM records. If you don't, then the From field on your email messages might appear as store@shopifyemail.com, or the email message might be flagged as spam. To increase your brand recognition and to help prevent your email messages from being being flagges as spam, use an email address with your store's domain.

If you have a Shopify-hosted domain, then you don't need to do any additional setup to send from an email address associated with your store's domain.

Note

Some email providers aren't compatible with Shopify or require you to adjust your domain settings. Learn more about setting up your email address.

Steps:

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  1. From your Shopify admin, go to Settings.

  1. Click Store details.

  2. In the Contact information section, click Edit.

  3. Change your email address under Sender email.

  4. Click Save.

If your sender email address ends in @gmail.com rather than a customized sender email address that ends with the name of your store, then your email address might appear in inboxes as youremailaddress@gmail.com via shopifyemail.com.

If your sender email address is DMARC protected, then your email address might appear in inboxes as no-reply@shopifyemail.com, and replies from your customers will be forwarded to your chosen sender email address.

If your domain hasn't been verified, also referred to as authenticated, then your sender email address will appear in inboxes as your chosen sender email address with via shopifyemail.com after it. Verifying your domain removes the via shopifyemail.com. Verifying your domain also helps with the deliverability of your emails.

If your domain hasn't been authenticated, then your sender email address appears in inboxes as your chosen sender email address with via shopifyemail.com after it. To send emails from your email address without via shopifyemail.com, you can authenticate your domain by clicking Authenticate on the Sender email page. A new window will open and provide you with instructions on how to create four new records with your domain provider. The host names and values for the new records need to be entered in the order that they appear in the new window. It can take up to 48 hours to verify your domain. If you have problems or need help setting your third-party domain, then you can contact your third-party domain provider.

Not all domain providers use the same terminology for creating new records. Instead of ¡°host name,¡± the terms ¡°name,¡± ¡°label,¡± or ¡°prefix" might be used. This is where your record links to. ¡°Value¡± might be referred to as the place this record ¡°points to¡±, or the "destination". Learn more about third-party domains or contact your third-party domain provider for more information.

Note

If the verification process fails, then you should double-check that you created all four new records correctly. Review the host names and values to confirm that they match the guidelines provided. If you entered the values incorrectly, then you can retry verifying your domain.

iPhone£º

  1. From the Shopify app, go to Store > Settings.

  2. Under Store settings, tap Store details.

  1. Click Store details.

  2. In the Contact information section, click Edit.

  3. Change your email address under Sender email.

  4. Click Save.

If your sender email address ends in @gmail.com rather than a customized sender email address that ends with the name of your store, then your email address might appear in inboxes as youremailaddress@gmail.com via shopifyemail.com.

If your sender email address is DMARC protected, then your email address might appear in inboxes as no-reply@shopifyemail.com, and replies from your customers will be forwarded to your chosen sender email address.

If your domain hasn't been verified, also referred to as authenticated, then your sender email address will appear in inboxes as your chosen sender email address with via shopifyemail.com after it. Verifying your domain removes the via shopifyemail.com. Verifying your domain also helps with the deliverability of your emails.

If your domain hasn't been authenticated, then your sender email address appears in inboxes as your chosen sender email address with via shopifyemail.com after it. To send emails from your email address without via shopifyemail.com, you can authenticate your domain by clicking Authenticate on the Sender email page. A new window will open and provide you with instructions on how to create four new records with your domain provider. The host names and values for the new records need to be entered in the order that they appear in the new window. It can take up to 48 hours to verify your domain. If you have problems or need help setting your third-party domain, then you can contact your third-party domain provider.

Not all domain providers use the same terminology for creating new records. Instead of ¡°host name,¡± the terms ¡°name,¡± ¡°label,¡± or ¡°prefix" might be used. This is where your record links to. ¡°Value¡± might be referred to as the place this record ¡°points to¡±, or the "destination". Learn more about third-party domains or contact your third-party domain provider for more information.

Note

If the verification process fails, then you should double-check that you created all four new records correctly. Review the host names and values to confirm that they match the guidelines provided. If you entered the values incorrectly, then you can retry verifying your domain.

Android£º

  1. From the Shopify app, go to Store > Settings.

  2. Under Store settings, tap Store details.

  1. Click Store details.

  2. In the Contact information section, click Edit.

  3. Change your email address under Sender email.

  4. Click Save.

If your sender email address ends in @gmail.com rather than a customized sender email address that ends with the name of your store, then your email address might appear in inboxes as youremailaddress@gmail.com via shopifyemail.com.

If your sender email address is DMARC protected, then your email address might appear in inboxes as no-reply@shopifyemail.com, and replies from your customers will be forwarded to your chosen sender email address.

If your domain hasn't been verified, also referred to as authenticated, then your sender email address will appear in inboxes as your chosen sender email address with via shopifyemail.com after it. Verifying your domain removes the via shopifyemail.com. Verifying your domain also helps with the deliverability of your emails.

If your domain hasn't been authenticated, then your sender email address appears in inboxes as your chosen sender email address with via shopifyemail.com after it. To send emails from your email address without via shopifyemail.com, you can authenticate your domain by clicking Authenticate on the Sender email page. A new window will open and provide you with instructions on how to create four new records with your domain provider. The host names and values for the new records need to be entered in the order that they appear in the new window. It can take up to 48 hours to verify your domain. If you have problems or need help setting your third-party domain, then you can contact your third-party domain provider.

Not all domain providers use the same terminology for creating new records. Instead of ¡°host name,¡± the terms ¡°name,¡± ¡°label,¡± or ¡°prefix" might be used. This is where your record links to. ¡°Value¡± might be referred to as the place this record ¡°points to¡±, or the "destination". Learn more about third-party domains or contact your third-party domain provider for more information.

Note

If the verification process fails, then you should double-check that you created all four new records correctly. Review the host names and values to confirm that they match the guidelines provided. If you entered the values incorrectly, then you can retry verifying your domain.

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