跨境电商客服相同清关事宜的示例邮件
客户在跨境电子商务中有清关的义务 。。 。。。。然而，，，，，，，有些客户由于关税、怕贫困等缘故原由，，，，，，，并不会清关 。。 。。。。卖家需要耐心地与客户相同，，，，，，，实时商议解决计划 。。 。。。。以下是客户效劳职员与客户相同清关事宜的示例邮件 。。 。。。。
Sample
Dear sir / madam,
We have kept a close eye on your order, and we are sorry to see that your package has been kept at Guangzhou Customs for several days, which needs customs clearance.
Could you please do us a favor to solve the problem? According to Amazon requirements and customs rules, you are supposed to clear customs with the valid 18-character Citizen ID Number of the recipient written on the package. We hope you will get your package soon. lf there is anything we can do for you, feel free to let us know, please. Thank you very much.
Best regards!
(Your name)
参考译文：
亲爱的先生/女士：
我们一直亲近关注您的订单，，，，，，，发明您的包裹已在广州海关滞留数日，，，，，，，需要清关，，，，，，，我们对此深感歉仄 。。 。。。。
讨教您能资助解决这个问题吗？ ？？？？？凭证亚马逊和海关划定，，，，，，，您需要持收件人(写在包裹上的)的 18 位有用身份证治理清关手续 。。 。。。。希望您能尽快收到包裹 。。 。。。。若是有任何我们能为您做的事，，，，，，，请只管告诉我们，，，，，，，我们将不堪谢谢 。。 。。。。
祝好！
(你的名字)