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Sample 2
Dear customer,
We received the notice from logistics company that your customs for large parcel periodically inspected strictly recently. In order to make the goods sent to you safety, we suggest that the delay in shipment. Wish you a consent to agree. Please let us know as soon as possible. Thanks.
Best regard,
(Your name)

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Sample 3
Dear customer,
Thank your for your order with us, but we are sorry to tell you that due to peak season/ bad weather these days, the shipping to your country was delayed.
We will keep tracking the shipping status and keep you posted of any update.
Sorry for the inconvenience caused, and we will give you 5% off to your next order for your great understanding.
If you have any concerns, please contact us through the instant message or e-mail, so that we can respond promptly.Thank you.
Best regard,
(Your name)