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1.I am writing the letter to complain of an English-Chinese dictionary which l bought in your shop last month when I was in Shanghai on business. ÎÒдÕâ·âÐÅÊÇΪÁËͶËßÎÒÉϸöÔÂÔÚÉϺ£³ö²îʱÔÚÄãÃÇÊÐËÁÂòµÄÒ»±¾Ó¢ºº´ÇÊé¡£¡£¡£¡£¡£
2.I found dozens of pages of the dictionary were missing. I felt very upset and disappointed. ÎÒ·¢Ã÷×ÖµäÖÐÓм¸Ê®Ò³É¥Ê§ÁË¡£¡£¡£¡£¡£ÎÒ¸ÐÓ¦ºÜÊǾÚÉ¥ºÍʧÍû¡£¡£¡£¡£¡£
3.I strongly wish that you would change a perfect one and send it to me as soon as possible. ÎÒÇ¿ÁÒÏ£ÍûÄãÄܰÑÍêºÃµÄÉÌÆ·¾¡¿ì·¢¸øÎÒ¡£¡£¡£¡£¡£
4.When I took it out of the bag and examined it closely , I found a large hole at the side and one button was missing. µ±ÎÒ°ÑËü´Ó´ü×ÓÀïÄóöÀ´×Ðϸ¼ì²éʱ£¬£¬£¬£¬£¬£¬£¬£¬·¢Ã÷ÔÚÅÔ±ßÓÐÒ»¸ö´ó¶´£¬£¬£¬£¬£¬£¬£¬£¬ÁíÍ⣬£¬£¬£¬£¬£¬£¬£¬Ò»¸ö°´Å¥Ò²²»¼ûÁË¡£¡£¡£¡£¡£
5.At your prices,I expect top quality! ÒÔÄãÃǵļÛÇ®£¬£¬£¬£¬£¬£¬£¬£¬ÎÒÆÚ´ý¸ßÖÊÁ¿µÄÉÌÆ·£¡
6.I am returning the shirt with this letter and look forward to receiving a full refund of 124 yuan. ³ÄÉÀºÍÕâ·âÐÅÒ»ÆðÍË»¹£¬£¬£¬£¬£¬£¬£¬£¬ÎÒÏ£ÍûÊÕµ½ 124 ÔªµÄÈ«¶îÍ˿¡£¡£¡£¡£
7.I am writing to apologize for the late delivery of your order P1/746. ÎÒдÐÅÊÇΪÁËΪÄã·½¶©µ¥P1/746µÄ³Ù½»ÖÂǸ¡£¡£¡£¡£¡£
8.We hope that this revised date is suitable, and we greatly regret any inconvenience that may have been caused. ÎÒÃÇÏ£ÍûÐ޸ĺóµÄÈÕÆÚÊǺÏÊʵ쬣¬£¬£¬£¬£¬£¬£¬¶Ô¸øÄã·½´øÀ´µÄδ±ã£¬£¬£¬£¬£¬£¬£¬£¬Éî±íǸÒâ¡£¡£¡£¡£¡£
9.We normally pride ourselves on keeping to our delivery dates , but in this case the order was more complex and time-consuming than we had expected. ÎÒÃÇͨ³£ÎªÈËÉú¾ÍÊDz©¡¤(Öйú)×ðÁúAGÆì½¢Ìü½»»õÈÕÆÚ¸ÐÓ¦×ÔºÀ£¬£¬£¬£¬£¬£¬£¬£¬µ«ÔÚÕâÖÖÇéÐÎÏ£¬£¬£¬£¬£¬£¬£¬£¬¶©µ¥±ÈÎÒÃÇÔ¤ÆÚµÄÒªÖØ´óºÍºÄʱ¡£¡£¡£¡£¡£
10.Our revised delivery date is now Tuesday, August 21. Our shipment will arrive at your port on September 11. ÎÒÃÇÐ޸ĺóµÄ½»»õÈÕÆÚÊÇÐÇÆÚ¶þ£¬£¬£¬£¬£¬£¬£¬£¬8ÔÂ2ÈÕ¡£¡£¡£¡£¡£ÈËÉú¾ÍÊDz©¡¤(Öйú)×ðÁúAGÆì½¢Ìü»õÎォÓÚ9ÔÂ11ÈÕµÖ´ï¹ó·½¿Ú°¶¡£¡£¡£¡£¡£
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