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Seller Fulfilled Prime shipping requirements
When you enable a shipping template for Seller Fulfilled Prime, the template will automatically configure the default minimum settings, including removing the Expedited Shipping option and requiring free Standard Shipping to the continental United States (the lower 48 states). You can also add optional shipping methods such as Free Economy or International shipping options or edit certain seller-set ship rates (see Table 1 below) at this time.
Table 1 details what customers will have to pay for all Amazon Prime Shipping methods.
Shipping method Prime customers Non-Prime customers Two-Day ¨C Continental US (2-3 Business Days) Free Seller-set rates Standard ¨C Continental US (3-5 Business Days)
Standard ¨C Alaska, Hawaii, Puerto Rico (4-8 Business Days)
Standard ¨C US Protectorates, APO/FPO (2-28 Business Days)
Free
Free
Seller-set rates
Free
Seller-set rates
Seller-set rates
Free Economy: (3-10 Business Days) Free Free Prime Two-Day Shipping for Prime and Non-Prime regions
Two-Day Shipping is currently only available to Prime customers in the continental United States. Prime sellers shipping to Alaska, Hawaii, or US Protectorates must offer free Standard Shipping instead of free Two-Day Delivery. Prime customers expect to receive a differentiated level of service as part of their membership, so Two-Day Shipping and Same-Day Delivery should not be free for non-Prime members.
On Prime-enabled shipping templates, Two-Day Shipping options are only available for Prime-enabled regions. Regions that are not configured for Prime shipping benefits can¡¯t be enabled for Two-Day Shipping. Non-Prime regions in the continental United States are still required to offer free Standard Shipping.
Seller Fulfilled Prime orders with Two-Day Delivery have a two business day promise, which means orders placed before your cut-off time on Friday will be promised to arrive the following Tuesday.
For more examples, refer to the table below:
Day ordered (before cutoff) Delivery day to customer Monday Wednesday Tuesday Thursday Wednesday Friday Thursday The following Monday Friday The following Tuesday Saturday The following Wednesday Sunday The following Wednesday Non-Premium Shipping Options for Prime offers
When customers select Standard or Free Economy shipping for your products that are assigned to a Prime shipping template, the handling time (fulfillment latency) will be 1 business day, regardless of the time of day when the order is placed. This means that any custom lead time you have set will be ignored for products on Prime shipping templates, even when shipping to non-Prime regions, and the promised ship date and promised delivery date for orders with non-Premium ship options will be delayed by one business day.
Seller Fulfilled Prime trial period
Since the Prime badge is not displayed to customers during the trial period, all customers ¨C both Prime and non-Prime ¨C who select Two-Day Delivery will pay the rate that you configure for Two-Day Delivery to non-Prime customers. However, once enrolled in Seller Fulfilled Prime Two-Day Shipping becomes free to Prime customers.
Order cutoff times and operational hours
Seller Fulfilled Prime orders where the customer selects Two-Day or Same-Day Delivery are expected to ship on the day the order is received every Monday through Friday, as long as the customer places the order before your cutoff time. To review cutoff times, visit Requirements for Two-Day Shipping, and Same-Day Delivery cutoff times. Orders received after the cutoff time will be promised to ship the next business day.
As noted above in the section ¡°Non-Premium Shipping Options for Prime offers,¡± orders where the customer selects Standard Shipping or Free Economy will be promised to ship on the next business day, regardless of the time the order is placed.
Shipping holidays
Shipping dates are based on business days Monday through Friday (not calendar days), excluding the following U.S. holidays:
New Year's Day
Martin Luther King Day
Memorial Day
President¡¯s Day
Independence Day
Labor Day
Columbus Day
Veteran's Day
Thanksgiving Day
Christmas Day
Important:
Same-Day Delivery is currently only available in select cities.
Free Standard Delivery (3-5 days) is required for all regions in the continental United States when creating a Prime template, even for regions that are not Prime-eligible.
Economy shipping, Same-Day Delivery, and International Delivery are optional on Prime-enabled shipping templates.
Expedited shipping is disabled for Seller Fulfilled Prime shipping templates.
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