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How does Wish help merchants comply with new requirements from Brazilian Post and Telegraph Corporation (effective January 2020)?

In October 2019, Brazilian Post and Telegraph Corporation announced that it will begin requiring importer tax IDs for all Brazil-bound parcels originated outside of Brazil, starting January 1, 2020. In response to this new requirement, Wish is taking actions to help merchants comply and deliver Brazil-bound orders smoothly.


In particular, Wish has been actively collecting CPF information (i.e, individual taxpayer ID in Brazil) of Brazilian customers placing orders on Wish. CPF, short for Cadastro de Pessoas F¨ªsicas (Portuguese for "Natural Persons Register"), is the Brazilian individual taxpayer registry identification, a number attributed by the Brazilian Federal Revenue to both Brazilians and resident aliens who pay taxes or take part, directly or indirectly, in activities that provide revenue for any of the dozens of different types of taxes existing in Brazil. This is the information that Brazilian Post and Telegraph Corporation will begin to require on each package entering Brazil and passing through Brazilian customs, effective January 1, 2020.

This FAQ walks merchants through how Wish helps merchants obtain this CPF information and comply with the new requirement.

For Brazil-bound orders originated from Mainland China

Upon collection of customer CPF information, Wish will include this information on the shipping labels of all Mainland China-originating, Brazil-bound orders as part of the Advanced Logistics Program.

Therefore, no additional actions are required from merchants based in Mainland China to comply with the new requirement, other than fulfillment all Brazil-bound Advanced Logistics Program orders per normal procedures. We encourage merchants to continue enabling Brazil as a destination country.

To learn more about Advanced Logistics Program for Brazil-bound orders, please visit this FAQ article.

For Brazil-bound orders that are not part of the Advanced Logistics Program, a ¡°Brazil Order¡± flag will be added in the Merchant Dashboard to help merchants more easily identify the orders where CPF needs to be provided to shipping carriers. For all Brazil-bound orders released after July 1, 2020 12:00AM UTC (excluding Advanced Logistics Program orders), the Merchant Dashboard Orders > Unfulfilled Orders page and Merchant Dashboard Orders > History page will show a flag that states ¡°Brazil Order¡± to indicate that customer CPF information is required for shipping these orders. 

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