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Change your sender email address
The sender email is your customer-facing email address. This is the email address that is displayed in the From field when your customers receive automatic notification emails, order confirmation emails, and any marketing emails sent from Shopify. Some domains might require additional authentication, otherwise your sender email address might appear with via shopifyemail.com, or as store@shopifyemail.com.
If your sender email address is DMARC protected, then your email address might appear in inboxes as store@shopifyemail.com or store@shopify.com. Replies from your customers will be forwarded to your chosen sender email address.
Steps:£¨Desktop£©
From your Shopify admin, go to Settings.
Click Store details.
In the Store contact information section, change your email address under Sender email.
Click Save.
Steps:£¨iPhone/Andriod£©
From the Shopify app, go to Store > Settings.
Under Store settings, tap Store details.
Click Store details.
In the Store contact information section, change your email address under Sender email.
Click Save.
Ensuring that your email message is delivered to your customer
When you use a third-party domain, you need to verify your sender email address to ensure that your email message is delivered to your customers. To verify your sender email address, add the Shopify SPF and DKIM records to your third-party domain settings. Adding the Shopify SPF and DKIM records prevents your email from being flagged as spam, or from failing to be delivered.
DKIM is an authentication method that's used by mail servers to verify that a message was not changed after it was sent.
SPF is an authentication method that validates that an email message comes from the domain that it claims to come from.
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