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Amazon Lending: Payments FAQ

How does Amazon payments work?

Amazon payments works as follows: The first statement will post one month from the date your loan was approved. If your loan was approved on the 29th, 30th, or 31st of the month, then your statement date will be the 1st of the following month. On this day, your loan statement will post, and payment will be automatically set up in Seller Central to be paid out of your next settlement.

How do I make an extra payment toward the loan?

Additional loan payments can be made through the Scheduled Payment Details tab on your Amazon Lending page. This is found in Seller Central under Reports, followed by Payments, and then Lending. Click the loan number for detailed information. The Scheduled Payment Details widget will appear on the right-hand side of the page. You can then make an additional principal payment through Withhold from Next Settlement by adding the amount you would like to be taken from the disbursement. However, you cannot pay off a loan through the Withhold from Next Settlement option.

How do I make an Automatic Clearing House (ACH) payment?

A manual ACH loan payment can be made within the Scheduled Payment Details widget. Click Make a payment from your bank account on file and enter the amount that you would like to pay towards your loan.

How do I switch to a bi-weekly billing cycle?

To switch to bi-weekly repayments, access Reports in Seller Central, followed by Payments, and then Lending. Click the loan number to see the loan detail page. On the bottom right-hand side of the loan detail page, select Change Billing Plan. Once you have opted for bi-weekly repayments, you cannot change back to the monthly repayment frequency for this loan.

Note: If you have a loan repayment pending, the bi-weekly repayment schedule will not come into effect until the next statement cycle.


How do I deactivate ACH?

To deactivate ACH loan payments, access Reports in Seller Central, followed by Payments, and then Lending. Click the loan number and go to Scheduled Payment Details where you will see Automatic ACH payments (Enrolled). Click Deactivate. When ACH is deactivated, the automatic loan payments will only be deducted from your seller disbursement.

How do I make a check payment?

Mail all check payments to: ACP Special Projects, Attn: Amazon Capital Services ¨C Lending, 2646 Rainier Ave. South, Suite 1020, Seattle, WA 98144.

To ensure the check payment is processed in a timely manner, please send Amazon Lending the check details at amazon-lending@amazon.com.

How do I make a wire payment?

Send all wire payments to: Wells Fargo, 420 Montgomery Street, San Francisco, CA 94104, Attention: Amazon Services, LLC.

To ensure the wire payment is processed in a timely manner, please send Amazon Lending the wire details to amazon-lending@amazon.com.

Why hasn¡¯t my ACH payment posted?

If you submitted a manual ACH payment from your bank account before the loan payment was due, the system applied it as an Additional Principal Payment. There must be a loan payment pending to have an ACH payment applied as a loan payment. If you want to pay a loan payment via ACH payment, you must wait until the interest is applied to the loan and submit the ACH payment before the first disbursement following the statement date.

Can I make a payment from a non-US bank account?

Amazon Lending does not accept payments from banks located outside of the U.S.

Why did the refinance loan pay off my current loan?

A refinancing loan will first be applied to pay off the outstanding principal balance, accrued interest, and any other unpaid fees on any existing Amazon loans. The net proceeds of the refinancing loan is then disbursed to your seller account.

How do I pay off my loan?

To make an ACH payoff payment from your bank account on file, access Reports in Seller Central, followed by Payments, and then Lending. Click the loan number to see your loan detail page. You can then make the ACH payment from the Scheduled Payment Details widget on the right-hand side of the page.

How can I have the Uniform Commercial Code (UCC) lien removed if there is a loan balance?

The UCC lien cannot be removed until your Amazon loan has a $0 balance.

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