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Migrating from Lightspeed to Shopify
If you're using Lightspeed Retail or Lightspeed eCommerce, then you can migrate your products to Shopify. You need to install your eCom store and export your data from Lightspeed, and then you can import it to Shopify using the Store Importer app.
Step 3: Review and update your imported data
If your data import was successful, then your product and customer data is available in your Shopify admin. If some of your products or customers didn't import successfully, then you can add them manually.
The currency for product prices is determined by the Shopify store currency.
Steps:
In your Shopify admin, review your product, inventory, and customer data to verify that all the data was imported.
If some of the data was not imported, then add missing products or missing customers records manually.
Note
Successfully imported products are automatically published to the POS channel.
Troubleshooting data import errors
If you encounter errors when you import your data with the CSV file, review the solutions to common product CSV import problems.
If you notice that your data did not import as expected, review the following solutions.
1.Import was successful with changes
When your import is finished, the import summary page shows you the details of your import. Review the messages in the review section of the import summary for any errors. You can edit your imported information manually by clicking View items next to these messages.
2.Some products or customers records failed to import
If some of your products or customers didn't import, then you can add a product or add a customer.
Any customers with the same email address or phone number aren't included in an import. If two or more customers share an email address or phone number, then only the most recently created customer entry is imported.
3.Limits on product variant creation
If your store has more than 50,000 product variants, then you're limited to creating 1,000 product variants per day.
Shopify Plus
This variant creation limit doesn¡¯t apply to stores on the Shopify Plus plan.
4.Multi-location inventory failed to import
To import multi-location inventory, you first need to create the locations in Shopify. The names in Shopify need to match the names in Lightspeed exactly. You can find the names of their locations in the column headers of the Retail POS items CSV file between the Qty and Price columns.
If you attempt to import multi-location inventory before the locations have been created in Shopify, then the inventory fails to import.
5.Barcodes are set to Lightspeed's 13-digit barcodes
The Store Importer app sets product and variant barcodes to the 13-digit printed barcode (based on system ID). If you're using 8-digit printed barcodes or other barcodes (UPC/EAN/SKU) as your scannable barcode, then you need to manually input this data. To do this, first import your product data with the Store Importer app, and then you can bulk-edit the barcodes field to manually enter the right barcode data.
6.Product variants with the exact same name are imported, but their barcodes/inventory aren't imported
If duplicate products exist, then the barcodes and inventory can't be matched to the product variants. The product variants import successfully, and are flagged during the import. You need to add barcodes and inventory for those variants manually.
7.Product variants with variable prices across sales channels will be imported with a price of 0
Shopify doesn't support pricing per sales channel. Products that have variable pricing are imported, but the product remains unpublished and is unavailable for sale in any sales channel. Affected products are flagged with an error message in the Store Importer app. To change the prices and availability, click the link provided to access the product. If you have many variable price errors, then you may want to use the bulk editor or generic product CSV to make multiple edits at one time.
8.Duplicate customers
In Shopify, customers can't share the same email or phone number. If two or more customers share the same email address or phone number, then only the most recent customer entry is imported and the other customers are skipped.
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