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Adding and managing staff in your Shopify store

You can add staff to your store and give them the permissions that they require to to log in to your store and complete tasks like adding products or managing orders. You can also add collaborators for Shopify Partners to work on your store and use permissions to control what sections of your store they can access.

Permissions help you manage what your store¡¯s staff can do in your Shopify admin and Point of Sale (POS). You can use permissions to delegate tasks and assign the level of access that your staff needs to do their jobs effectively.

The pricing plan that your store is on determines how many staff you can add in addition to the store owner.

Staff permissions

Permissions determine the level of access that your staff have to your store.

Your staff might need specific permissions depending on their role, like Shopify POS login requirements. Carefully consider the permissions that you give to staff and collaborators.

Refer to Managing staff for more information about how to create or update staff accounts.

Description of staff permissions

To allow your staff members access to help you to run your store, you need to give them permissions to specific parts of your Shopify admin and to specific features. You can give staff members a high level of access or limit their access to very specific functions, depending on their role in your store. In some cases, you need to give staff members multiple permissions to complete tasks in a particular area of you Shopify admin.

General staff permissions

PermissionDescription
HomeEnables staff to view the Home page, which includes sales information and other store data.
Orders

Enables staff to view, create, update, delete, cancel, and export orders, and receive order notifications.

  • Edit orders: This permission is required for staff to edit items and discounts in an order.

  • Export orders: This permission is required for staff to export orders. Only merchants on the Shopify Plus plan can give this permission to staff.

Draft orders

Enables staff to create, change, and delete draft orders.

  • Export draft orders: This permission is required for staff to export draft orders. Only merchants on the Shopify Plus plan can give this permission to staff.

ProductsEnables staff to view, create, import, and change products, collections, and inventory.
Gift cards

Enables staff to view, create, issue gift cards, and to export gift cards to a CSV file.

If your staff needs to create or edit customers from the Gift cards page, then you also need to give them the Customers permission.

ReportsEnables staff to view and create reports, which includes sales information and other store data. You can't specify which reports staff can access.
DashboardsEnables staff to view the Overview and Live view pages, which include sales information, and other store and sales channels data.
MarketingEnables staff to view, create, and automate marketing campaigns. If you perform marketing using an app or a sales channel, such as with Shopify Email, then you also need the appropriate App and channel access permission.
DiscountsEnables staff to view, create discount codes and automatic discounts, and export discounts to a CSV file.

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